frequently asked questions
Are your products anti-tarnish?
Our jewellery is crafted with high-quality materials, but like all imitation jewellery, proper care is essential to maintain shine and longevity. Avoid contact with water, perfumes, and Sweat.
Is Cash on Delivery (COD) available?
No, we don’t offer Cash on Delivery.
How long does shipping take?
Orders are usually processed within 3-5 working days. Delivery may take 5–10 business days depending on your location.
I haven’t received a dispatch email/email confirmation?
Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.
Do you offer returns or exchanges?
We accept returns/exchanges only for damaged or incorrect items. Please contact us within 24 hours of delivery with an unboxing video as proof.
Will I get premium packaging?
Yes ✨ Orders above ₹1000 come in premium rigid packaging. Orders below ₹1000 are packed securely in standard packaging.
Are all products available in multiple pieces?
Most of our products are limited or single-piece designs to maintain exclusivity.
How can I place an order?
You can place your order directly through our website. Simply select your favorite pieces, add to cart, and checkout.
How can I contact Gulnoor?
For any queries, feel free to DM us on Instagram or reach out via our customer support or contact provided on the website.
Do you restock sold-out items?
Some designs may be restocked, but many are exclusive and may not return. We recommend grabbing your favorites quickly!
