Privacy Policy

At Gulnoor, we value your trust. This policy outlines how we collect, safeguard, and utilise your personal information to deliver a curated shopping experience.

Gulnoor operates this store and all related features, tools, and services. Powered securely by Shopify, this Privacy Policy applies whenever you visit our store, make a purchase, or communicate with our studio. By accessing our Services, you acknowledge the terms of this policy.

1. Personal Information We Collect

Depending on how you interact with our studio, we process specific categories of data to fulfil your orders and personalise your experience:

Contact Information

Your full name, shipping address, billing address, phone number, and email address used during checkout or account registration.

Secure Financial Data

Transaction history, payment method, confirmations, and card details securely processed via certified payment gateway providers.

Shopping Preferences

Items you view, add to cart or wishlist, purchase histories, and any returns or exchanges made with our studio.

Device & Usage Logs

Automatically tracked data including your IP address, browser type, cookie data, and storefront navigation paths.

Protecting Your Account Credentials

While we deploy robust security protocols, no method of digital transmission is entirely flawless. If you register an account, you are responsible for keeping your credentials safe. We strictly advise against sharing your password or security details with anyone.

2. How We Utilise & Disclose Data

Core Service Provision: We process your information primarily to fulfil our contract with you — including order fulfilment, payment processing, logistics coordination, and customer service support.

Marketing & Enhancements: With your permission, data metrics inform promotional communications, product recommendations, and targeted advertising via Shopify's native networks.

Trusted Third-Party Sharing: We share your information selectively with authorised entities such as Shopify (our infrastructure host), courier partners, technical security vendors, and compliance networks under strict regulatory terms.